Platform
Charger faults, interrupted sessions and load problems are picked up as they happen and ranked by how many vehicles they affect. We act on them, and you hear about the ones that matter to you.
Faults are found in the morning, when the vehicle is already short of range.
We see a failed charger or session as it happens and act on it.
Fault alerts
What you get
Real-time fault detection
Charger status, failed sessions and connectivity drops flagged immediately.
Alerts by priority
Events ranked by severity and impact on vehicles due to leave.
One view across sites
Every alert and warning in a single list for all depots.
Fault alerts
How it works
- 01
We detect
Charger health and sessions are watched around the clock.
- 02
We rank
Each event is logged and given a priority.
- 03
We act
We fix what we can remotely and tell you about the rest.
What we watch
- Charger health and connectivity
- Charging session interruptions
- Power and load irregularities
- OCPP communication events
- Site capacity thresholds
Terms on this page
Platform
Other modules
Charging schedules
Problem: Charging is planned by hand in spreadsheets and phone calls.
What we do: We plan when every vehicle charges, around your shifts and energy prices.
Learn more
Load management
Problem: When every vehicle charges at once, the site hits its power limit and demand charges go up.
What we do: We share power across chargers so the site stays within its limit.
Learn more
Charger control
Problem: Chargers from different makers each come with their own app and login.
What we do: We look after chargers from any OCPP-compliant manufacturer, all in one place.
Learn moreNext step
Talk to us about your fleet
Tell us how many vehicles you run and where they park. We reply within one working day with a suggested first step.